• All FAQs
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  • 1. Using Programmable Keys on Keyboards

    Programmable G Keys

    The eight “G” keys are programmable for user defined macros. If a certain keystroke combination (such as Ctrl + V) is useful in a particular program or game, you can assign it to a G key.

    How to program the keys:

    Step 1 – Press the red (upper right) double circle key to begin macro recording
    Step 2 – Select and press any of the G1-G8 keys
    Step 3 – Enter your keystroke combination (such as Ctrl + V) (* up to 42 keys)
    Step 4 – Press the red (upper right) double circle key to finalize macro recording
    * See manual for macro playback speed options.

  • 2. Using Interchangable WSAD & Arrow Keys Functionality

    [W] [A] [S] [D] Keys

    To interchange the function of direction key, please do the procedure below:

    Step 1 – Press and hold the [FN] key
    Step 2 – Press the [W] key to interchange the function of the four letter keys [W] [A] [S] [D] and four direction keys [UP] [DOWN] [LEFT] [RIGHT]
    Step 3 – Repeat the above operation and restore the previous setting

  • 3. Using Mouse Software

    To find the installed software, here are the steps that you can follow:

    1. Go to Start button
    2. Click All programs
    3. Click 5-button mouse
    4. Click Driver Configuration
    5. Mouse icon will appear on your taskbar
    6. Double Click the icon and you can program the buttons

    It has 33 options for button configuration:

    1. Click
    2. Auto Scroll
    3. Right Click
    4. Back Command
    5. Forward Command
    6. Copy
    7. Cut
    8. Paste
    9. Mark
    10. Double Click
    11. Delete
    12. Open my Computer
    13. Mail
    14. WWW
    15. Scroll Repeat Up
    16. Scroll Repeat Down
    17. Application Switch
    18. Close Window
    19. Scroll Left
    20. Scroll Right
    21. Redo
    22. Undo
    23. Run…
    24. Start Menu
    25. Word
    26. Excel
    27. Power Point
    28. Calculator
    29. Log off
    30. Maximize
    31. Minimize
    32. Zoom –
    33. Zoom +
  • 4. Recording Mouse Macros using Macro Manager

    For drivers and manuals for your specific device, click Download Product Manuals & Drivers

    Macro Recording

    If you want to use and record actions using Macros please complete the following steps.

    Step 1 – Click the button that you want to use.
    Step 2 – Got to Macro -> Macro Manager
    Step 3 – Record the actions that you want to use. For example, if you need to record continuously pressing the left or right click, click on Mouse Actions located at the bottom right corner, and then click [Left button] or [Right button].
    Step 4 – When you want to cancel the process, press the stop button to cancel this function.

    Cancelling Macro

    Press and hold the button continuously until the macro process stops.

  • 5. Common Connection Issues with Mice & Keyboards

    For drivers and manuals for your specific device, click Download Product Manuals & Drivers

    Connection Quick Fix

    Try to use a different USB port and restart your PC. If the problem persists, contact customer support.

    Not recognized

    Please note that our products run without any driver software for XP&WIN7&WIN8, the driver software is only designed for customized functions and settings. When plugged into PC, (5~30 seconds) it starts working after all the lights are turned on.

    If WINDOWS did not identify the mouse, please choose “YES” when installing is prompted until finished.

    If the “Firewall” prompts when installing, please choose “YES” until finished. Then restart your computer, it will work after the mouse information is loaded.

  • 6. How to Bind Keys, Change DPI Settings, or Change Lighting on Mice

    Binding Keys

    1. Open the Redragon mouse software and go to the “MAIN tab”
    2. Choose the button you want to customize
    3. Click the button and a menu list will appear
    4. If the key that you want to bind is not in the list, choose single key for single key command (i.e. [ENTER]) and Combo Key for key combination commands (i.e. [CTRL]+[ALT]+{DELETE])
    5. Click “Apply”

    Changing DPI

    1. Open the Redragon mouse software and go to the “DPI tab”
    2. Note that the mouse has 5 default profiles DPI1-DPI5. You can change the DPI settings up to 16400 DPI of every profile of the mouse using this tab
    3. Click “Apply”

    Changing Light Settings

    1. Open the Redragon mouse software and go to the “Light tab”
    2. Note that the mouse has 5 default profiles. You can change the Light settings from 16 million LED color options.
    3. Click “Apply”
  • 7. Wireless Mouse FAQs

    The wireless mouse needs a USB receiver to be plugged in to your computer. Often, this nano receiver is stored in the bottom of the mouse when not in use. Simply plug this in to your computer and you are good to go.

    Some wireless mice are born without power buttons. They still manage to live a healthy life, and this is in fact quite normal.

    • The mouse will automatically hibernate wand shut down to conserve power after eight minutes without use.
    • Press any button to wake the mouse.